le66 Privacy Policy: How We Handle Your Account Data
le66 is straightforward about what data we collect, why we collect it, and how you can control it. Access to our platform depends on your local law and eligible regions — this policy explains the rules that apply when you use your account.
Account data protection
Nagad and Upay transaction privacy
Your right to review records
Clear contact routes
POLICY POSTURE
What Data We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the credentials you set during registration. We also record transaction data connected to your account wallet, including activity linked to Nagad and Upay payments, so we can maintain accurate records and resolve any account queries you raise. Device and session data — such as browser type, operating system and access timestamps — is logged automatically when you connect to our platform. We use this to keep your session secure and to understand how our mobile interface performs across different devices. We do not sell your personal data to third parties. Where we share data with service partners, that sharing is limited to what is necessary for account operation, security checks and the delivery of our platform. Retention periods follow the requirements of applicable law; we do not keep your data longer than those periods require. If you have questions about any specific data category, our support team can point you to the relevant section of this policy. Eligibility to use the platform and the scope of data processing may both depend on your local law and the regions in which access is permitted.
Nagad
Upay
Account wallet
Mobile access
Session records
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
This policy covers the data le66 processes directly through your account and through our platform. It does not extend to third-party services you may reach from our pages — including external payment providers or linked sites — which operate under their own terms. Understanding the boundary of this policy helps you know where to direct questions about your data.
Account Access
Covers login credentials, session activity and the account details you submit during registration. Any change to your account profile is reflected in our records and falls within this policy's scope.
Transactions
Payment records — including Nagad and Upay activity linked to your account wallet — are processed and retained as part of account operation. This policy describes how those records are handled and how long they are kept.
Site Content
Browsing behaviour on our platform, such as which sections you visit or how long your session runs, is collected at a device and session level. This data is used for platform security and service quality, not for individual profiling sold to third parties.
Third-Party Services
External providers — payment gateways, game content studios or linked external pages — process data under their own separate policies. We are not responsible for how those services handle the data you share with them directly.
ACTIONS AVAILABLE TO YOU
Your Practical Rights Under This Policy
You have concrete actions available to you regarding the data we hold on your account. These are not abstract entitlements — each one has a real path inside your account or through our support routes. Start with the account settings area, where you can review and update the contact details and profile information we hold. If something looks incorrect, you can submit a correction request directly. For transaction records connected to your Nagad or Upay wallet activity, your account history section shows what we have logged. If you believe a record is wrong or incomplete, raise it through the support route listed on our contact page. You may also ask us to confirm what categories of personal data we hold for your account. Where applicable law in your region gives you the right to request deletion, you can make that request through the same support channel. We will respond as the law in eligible regions requires. Your ability to exercise any of these rights may depend on your local law and the region from which you access the platform.
Review Your Records
Open your account history to see transaction records and session data we hold. If anything appears incorrect, the next step is a correction request via support.
Correct Account Details
Your profile and contact details can be updated in account settings. For anything you cannot change directly, contact support with the specific field and the correct information.
Raise a Data Question
If you want to know which data categories we hold for your account, submit your question through the published support route. We will confirm what we process and on what basis.
Request Support on Deletion
Where your local law gives you a deletion right, contact our support team. We will handle the request in line with applicable rules for eligible regions.
REACH OUR PRIVACY TEAM
How to Contact Us About This Policy
If you have a question about this policy, a concern about your account data, or a request under any of the rights described above, use the contact routes published on our platform. We do not list channels that are not actively monitored. Each route below is a real path — pick the one that suits how you are accessing us.
Live Chat
Open the chat widget from any page on the platform. Describe your privacy question or data request and a team member will take it from there.
Email Support
Send your data or policy query to the support email address shown on our contact page. Include your account username so we can locate your records without delay.
Help Centre
Our help centre contains published answers to common policy and account-data questions. Check there first for straightforward queries before opening a direct support ticket.
HOW WE PROTECT THIS
Data Handling, Cookies and Account Security
Our approach to your data is built around keeping account records accurate, access secure and retention limited to what is legally required. Cookies and similar technologies on our platform are used to maintain your session state and to support mobile browser continuity — for example, keeping you signed in when you switch between pages on your phone. We do not use cookies to build ad profiles that are sold externally. For account security, access to the data we hold is restricted to the personnel and systems that need it for platform operation. If we ever need to update this policy in a material way, we will make the updated version accessible on this page. You can request a copy of your data or a change to your preferences through the support routes listed above at any time.
Cookies and Session State
We use session cookies to keep your account active across pages and devices. No ad-profiling cookies are sold to external parties. You can manage cookie preferences through your browser settings at any time.
Account Security
Access to your stored data is restricted internally. We apply access controls so only the systems involved in account operation, security checks and support queries can reach your records.
Retention Period
We keep your data only as long as applicable law in eligible regions requires. Once a retention period ends, data is deleted or anonymised. You can ask about the specific retention period for your account category.
Policy Updates
When we make a material change to this policy, the updated version appears on this page. Continuing to use the platform after an update means you have had the opportunity to review the new terms.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how le66 handles account data. If your question is not covered here, the support routes listed above are the fastest path to a direct answer.
What personal data does le66 collect when I open an account?
We collect the information you enter during registration — name, contact details and credentials — along with device and session data generated when you connect to the platform. Payment activity linked to your account wallet, including Nagad and Upay transactions, is also recorded as part of account operation.
Does le66 share my data with third parties?
We share data with service partners only where it is necessary to operate your account or maintain platform security. We do not sell your personal data. Third-party services you connect to from our platform, such as external payment gateways, handle your data under their own separate policies.
How long does le66 keep my account data?
Retention periods follow the requirements of applicable law in the eligible regions where you access the platform. We do not keep data beyond those periods. You can contact our support team to ask about the specific retention category that applies to your account.
Can I see or correct the data le66 holds on my account?
Yes. Your account settings area lets you review and update basic profile and contact information directly. For transaction records or other data categories, submit a request through our live chat or email support route. We will confirm what we hold and, where applicable, correct any inaccurate entries.
How do cookies work on the le66 platform?
We use session cookies to maintain your login state and support mobile browser continuity. These are functional, not advertising trackers. You can manage or disable cookies through your browser settings, though doing so may affect how some parts of the platform load or remember your session.
Does my location or local law affect how this policy applies to me?
Yes. Your ability to access the platform and the data rights available to you both depend on your local law and the regions in which access is permitted. If you are unsure whether local rules affect a specific right under this policy, check with our support team or review applicable local regulations.